C06J Business Ethics Part I......HR

1 . Which is NOT a requirement for a facility to be considered a sweatshop?
a. unmitigated health and safety hazards
b. high temperature
c. poor working conditions
d. unfair wages

2. which organizational layer can be said to generate specific plans and instructions from broad directions?
a. operating layer
b. middle management
c. top management
d. none of the above

3.. Whistle blowing can have what consequence?
a. being ostrcized at work
b. loss of employemnt
c. negative reputation
d. all of the above

4. How have most businesses adapted to information technology developments?
a. they have become larger and more unwidely
b. they have become more hierarchical
c. they have flatter, smaller and more nimble.
d. they have become more profitable

5. How much of General Electric's revenues is from outside the United States?
a. none
b. one quarter
c. almost half
d. more than half

6. UNOCAL worked witih the Burmese army to push the pipeline using
a. low-wage workers
b. forced labor
c. unethical land reclamation schemes
d. none of the above

7 How did Eli Lilly test its pharmaceuticals?
a. by recruting individuals from a wide swathe of society
b. by recruting the homless
c. by recruting prisoners
d. by recruting middle-class workers

8. Which philosopher's theory of moral virtue states that virtues are habits that enables a person to live according to reason, by habitually choosing the mean between extremes in actions and emotions?

a. Immanuel Kant
b. Pincoffs
c. Aristotle
d. St. Thomas Aquinas

9. What is the " hardwired" Intention Principle?
a. Harming by action is worse that harming by omission
b. Harming by omission is worse than harming by ignorance
c. Harming by physical contact is worse that without physical contact.
d. Harming anyone for any reason is wrong

10. What is the main purpose of rights?
a. to provide everyone with necessities such as food and water
b. to provide justice and fairness to all
c. to enable individual to choose freely and to protect those choices
d. to keep people from harming each other

11. which of the following is an ethical rule governing contracts?
a. the contract must be fair
b. the contract must be enforceeable
c. the contract must be specific
d. the contract must not be immoral

12 According to the International Labor organization, how many children are estimated to be working today?
a. 500,00.00
b. 13 million
c. 122 million
d. 218 million

13.During the financial crisis in 2008 , Georgia W. Bush asked U.S. Congress to pass legislation to create a Troubled Asset Relief Program(TARP) in the amount of ______
a. $1 trillion
b. $90 billion
c. $80 billion
d. $70 billion

14. According to Marx, what are the only sources of income in a capitalist system?
a. sale of one's own labor
b. sale of one's means of production and private property
c. sale of one's labor and ownership of means of production
d. profiting from the labor of others and ownership of means of production

15. What did Marx believe to be the actual function of government?
a. encourage nationalism
b. protect the interest of the ruling class
c. spread wealth within the borders of the country
d. set up a system of labor

16. China and Singapore are example of what types of economies?
a. ones that favor free markets and globalization
b. ones that favor individuals property rights
c. one that favor government intervention
d. one that favor competition

17. In the ADM case, what did ADM and the other companies do to fix the market prices for lysine?
a. they bullied the buyers into accepting a specific price
b. They agreed on the price for which the companies sold the product, and they agreed on limits of production.
c. they each agreed to produce only a certain amount of lysine per year
d. They agreed on the price for which the companies would sell the product, but they were free to produce as much as they liked.

18. Which of the following is a characteristic of a perfectly free economy?
a. There are only a few buyers and sellers who have a substantial share of the market.
b. Goods being sold in the market are extremely similar to one another
c. the government regulates prices of goods being bought and sold in the market.
d. None of the above

19. Which view regarding oligopolies argues that oligopolies stifle competition and should be broken up?
a. the antitrust view
b. the do- nothing view
c. the regulation view
d. none of the above

20. Which of the following would negatively impact the effectiveness of market theory consumer protection?
Low prices
Monopolies
High prices
Many competitors

21. Which of the following would be considered a deceptive advertisement?
A. One in which the author accidentally includes information he or she knows to be false
B. One in which the author purposely includes information he or she knows to be false
C. One in which the author includes false information that is obviously false to the audience
D. All of the above
22.  The social cost view improves utility in what way?
A. Improves employment through greater manufacturing output
B. Decreases workplace accidents through government regulation
C. Internalizes the costs of injuries and accidents to the manufacturer
D. All of the above

23. Which is NOT a view on the duty of a business to its customers?
A. duty of care view
B. social costs view
C. contract view
D. normative view


24. According to a 2001 study, how many tons of toxic pesticides do U.S. companies export to other nations every hour?
a. 1 ton
b. 90 tons
c. 45 tons
d. 200 tons

25. Which, on average, will have the largest negative impact on expected income?
A. being female
B. being Hispanic
C. being black
D. being male

C05L Business Communication Part I..........OBJECTIVE QUESTIONS

Question 1
In its annual survey of corporate recruiters, the Graduate Management Admissions Council routinely finds that ________ tops employers' list of complaints about potential MBA job recruits.
A) lack of communication ability
B) inability to solve problems
C) poor cognitive skills
D) unfamiliarity with new channels of sales

Question 2
In terms of his career, Ryan's communication skills ________.
A) will neither help him find a job nor help him keep it
B) won't make any difference in his salary potential
C) will be perceived as important by his employers, but they cannot be translated into savings for his company
D) will make him a valuable employee


Question 3
In which of the following situations can good business communication skills have a positive impact on your life?
A) negotiating a better deal on a car
B) driving through busy streets
C) keeping your personal valuables safe
D) calculating your monthly expenses

Question 4
Which of the following is an example of unsuccessful communication?
A) ordering an item online and deciding, after it arrives, that you don't like it
B) asking a friend for advice and then trying to apply it to your problem
C) receiving instructions on how to put something together and then assembling the item
D) making an urgent request on a colleague's voice mail and getting no reply for a week

Question 5
The active listening skills used when you listen to the spoken word are ________ when you "listen" to what people say in their writing.
A) inapplicable
B) equally useful
C) much more required
D) far less effective

Question 6
Which of the following paraphrases the literal content of a given statement?
a. Are you concerned that people are turning in their reports late?
b. You sound frustrated about people waiting until the last minute to submit their status reports.
c. You are saying that you'd like us to have our status report turned in a couple of days before the date of the monthly meeting .
d. Are you concerned that there won't be time for the supervisor to review the reports before the meeting?

Question 7
Which of the following terms best represents a culture that values punctuality and efficiency?
A) High-context culture
B) Collectivist culture
C) Low-context culture
D) Monochronic culture

Question 8
Which of the following is most likely to be the desired outcome of a persuasive message for a product?
The recipient will decide to purchase the product.
The recipient will be impressed by the function of the product.
The recipient will throw away their older version of the product.
The recipient will compare the product with other similar ones.


Question 9
_______ is the ability to influence an audience to agree with your point of view, accept your recommendation, or grant your request
A) Aggression
B) Persuasion
C) Ethnocentrism
D) Congregation

Question 10
 Which of the following is an example of an external source?
Memos sent to the employees of a company
Financial reports published by a company
Company databases
Industry journals.


Question 11
Which is the following is an example of an internal source?
A) a newspaper
B) an industry journal
C) a memo from a supervisor
D) web-based search tools

Question 12
Shannon needs to deliver some information quickly to a large group of people. Which of the following would be the best medium for her to use?
A) email
B) telephone
C) memo
D) letter

Question 13
Which of the following best articulates the business results of a message regarding a new work schedule?
A) to suggest the possibility of implementation a flexi-time schedule in your office
B) to describe your boss how your life would improve with a flexi-time schedule
C) to improve employee productivity and job satisfaction with a more flexible schedule
D) to have your boss agree to implement a more efficient schedule for employee

Question 14
While having lunch with a friend she tells you that her office recently implemented flex-time hours. It has been a positive change at her work place, and you think that it would be great to have this at your office too. You decide to approach your boss about this possibility .In the context of such a message, the thought that this change might decrease employee productivity would be seen as :
a.    An audience benefit
b.    A potential resistance
c.    A refutation
d.    A concession

Question 15
Cassie is putting together a stand-alone presentation. Which of the following criteria should be satisfied by this presentation?
D) Cassie must include message headlines summarizing the key point of each slide

Question 16
Audiences easily get lost and bored if they cannot anticipate the twists and turns the presentation may take. To avoid this, the presenter should ________
A) open the presentation with a genuine question
B) establish rapport with the audience at the beginning of the presentation
C) provide a framework for the presentation during the opening of the presentation
D) open the presentation with a an anecdote

Question 17
You are writing an appeal letter to solicit funds for your non-profit organization. In this message you praise the audience for its past donations ,emphasize how its contributions are needed now more than ever, and how these contributions benefit the people your organization serves . This message appeals to the audience's.
a. Sense of self-esteem
b. Quest for self-actualization
c. Need for love
d. Desire for safety

Question 18
Why are bad news messages challenging to compose?"

a. they must be lengthy and vague to avoid legal consequences

b. they require you to achieve a number of goals that are incompatible at first glance

c. they make it impossible to maintain your audiences goodwill 
d. they run the risk of alienating your audience

Question 19
Gavin purchased an MP3 player at a large electronics retailer. When his device stopped working he emailed the store to inquire about a repair or replacement device. Gavin received a reply from a customer service representative, thanking him for his inquiry and resolving to try to help him. The representative stated that it might be the manufacturer, not the store itself, who should handle this type of problem. She thanked him again for his business and encouraged him to continue shopping at the retailer. Which of the following statements accurately describes the customer service representative's job of delivering bad news?
A) Her message was insensitive and likely offended Gavin.
B) Her message provided all the required information to Gavin
C) Her message was unclear and will likely result in further communication from Gavin.
D) Her message effectively balanced all four goals of communicating bad news.

Question 20
Which of the following questions is a part of the analyzing stage of the ACE process for delivering bad news ?
a. Have I avoided legal complications?
b. Is the bad news stated clearly and sensitively ?
c. Should I include an apology
d. Should I begin with the bad news or lead up to it ?


Question 21
Which of the following involves the use of a secondary source?
A) Talking to the entry-level employees about why the duties are not being properly executed
B) Surveying other companies who outsource the kinds of duties you are looking to outsource
C) Reading a journal article about the perceived versus actual cost effectiveness of outsourcing
D) Discussing the situation with your boss


Question 22
If you perform a search using the phrases "health insurance plans" and "freelance workers" the search engine will:

a. give those sites that include either exact phrase

b. give you only those sites that include both phrases

c. give those sites that include any of theses five words anywhere on a page 
d. give you those sites that include the first phrase and exclude the second


Question 23
When you conduct a search using most search engines, you can use __________ as a wild-card symbol within a phrase to represent an unknown word.
A question mark (?)
An asterisk (*)
An ampersand (&)
A minus symbol (-)

Question 24
which of the following is true of a proposal?

(A) It is simple to prepare.

(B) It does not need to provide details on how to implement itself.

(C) It requires you to develop a persuasive appeal.

(D) It should not address costs.

Question 25
As you begin to write a proposal regarding technological needs in your work place, you think about its purpose. In this case, how do you propose to meet the need you are addressing?

a. By continuing to oversee the technology needs yourself
b. By allowing technology issues to go unaddressed
c. By hiring a technology company to oversee the technology needs
d. By training some employees in the company to handle the technical issues

Human Resource MGT 681D Discussion Question 5-1

DISCUSSION QUESTION 5-1

MH681 Health Care Human Resources Management

 

Lesson 5: Labor Relations

 

 

Upon completion of the Required Readings, write a thorough, well-planned narrative answer to the following discussion question.  Rely on your Required Readings and the Lecture and Research Update for specific information to answer the discussion question, but turn to your original thoughts when asked to apply, evaluate, analyze, or synthesize the information.  Your Discussion Question response should be both grammatically and mechanically correct, and formatted in the same fashion as the question itself.  If there is a Part A, your response should identify a Part A, etc.  In addition, you must appropriately cite all resources used in your responses and document in a bibliography using APA style.

Discussion Question 1 (50 points)

 

Visit the following website: www. http://www.aflcio.org/. Then discuss five (5) reasons why employees decide to join or form a union. Cite examples offered in your text or in the above-named website. (50 points)  (A 2-page response is required.)

 

BZ420 Week 5 Threaded Discussion Human Resources

Analyze this situation.  You are the Human Resources Director for a new start-up company.  Choose two work-life programs or policies you want your organization to implement to improve the quality of work life for employees and support your decisions with examples.

BZ420 Week 3 Threaded Discussion.......hr

Discuss how important an orientation program is to a new employee's success within an organization.  Include in your justification at least three key topics that all new employee orientations should include, and why you believe this is so.

BZ420 Week 1 Discussion

Discuss at least three ways effective human resource managers contribute to improvements in workplace productivity and the quality of work life for employees.

BZ420 Lesson 8 Exam SCORE 95 PERCENT

Lesson 8
Question 1        5 / 5 points
What might employers specifically look for when recruiting abroad?
Question options:

language proficiency

experience in their field

schooling in their field

enthusiasm
Question 2        5 / 5 points
About __________% of people working in the United States belong to unions.
Question options:

5

12

20

45
Question 3        5 / 5 points
__________ tests measure a person's level of introversion, stability, and motivation.
Question options:

Motor ability

Personality

Achievement

Cognitive
Question 4        5 / 5 points
The decision to unionize may be based on __________.
Question options:

fear of job loss

desire for more profits

new technology

increasing competition
Question 5        5 / 5 points
There are several types of on-the-job training. Which one is used most often?
Question options:

coaching or understudy method

job-rotation method

special assignments method

formal training method
Question 6        5 / 5 points
What complicates the enforcement of equal employment laws?
Question options:

Most workforces are increasingly international.

Most workforces are not very diverse.

Most workforces do not hire outside the United States.

Most workforces are too diverse.
Question 7        5 / 5 points
Title VII of the 1964 Civil Rights Act prohibits discrimination based on all of the following characteristics except __________.
Question options:

race

sexual orientation

color

religion
Question 8        5 / 5 points
Under the ADA, if a disabled individual cannot perform a job as currently structured, the employer must make a reasonable accommodation such as __________.
Question options:

moving to a different building

making major renovations

modifying or acquiring equipment or other devices

hiring the disabled individual anyway
Question 9        5 / 5 points
The __________ states that employees of one sex may not be paid wages at a rate lower than that paid to employees of the opposite sex for doing roughly equivalent work.
Question options:

American Disabilities Act

Civil Rights Act

Employer Retirement Income Security Act

Equal Pay Act
Question 10        5 / 5 points
Which law makes it illegal to discriminate against any individual with respect to compensation because of race, color, religion, sex, or national origin?
Question options:

Fair Labor Standards Act

Civil Rights Act

Employer Retirement Income Security Act

Davis-Bacon Act
Question 11        5 / 5 points
Which of the following factors affects the design of any pay plan?
Question options:

legal

equality

competition

personality
Question 12        5 / 5 points
How do many employers handle safety abroad?
Question options:

They contract with international security firms.

They request the assistance of the U.S. government.

They request the assistance of other countries' governments.

They avoid dangerous areas.
Question 13        5 / 5 points
How do most North American companies compute expatriate managers' pay?
Question options:

the equal pay method

the exchange method

the balance sheet method

the differential method
Question 14        5 / 5 points
Which of the following is categorized as an indirect payment portion of employee compensation?
Question options:

wages

salaries

employer-paid insurance

bonuses
Question 15        5 / 5 points
In a study of 143 expatriate employees, which individuals were less likely to want to leave overseas assignments early?
Question options:

introverted, quiet individuals

extroverted, agreeable individuals

aggressive leaders

disinterested low-level employees
Question 16        5 / 5 points
In which country must the contract be in writing?
Question options:

Italy

France

Germany

Singapore
Question 17        0 / 5 points
How do unions discourage U.S. employers from offshoring jobs?
Question options:

by lobbying Congress

by encouraging unionization in other countries

by expanding their unions across borders

by forcing employers to keep workers in the United States
Question 18        5 / 5 points
Title VII of the 1964 Civil Rights Act makes it unlawful to fail or refuse to hire an individual based on __________.
Question options:

national origin

weight

height

hair or eye color
Question 19        5 / 5 points
__________ refers to all forms of pay or rewards going to employees and arising from their employment.
Question options:

Reimbursement

Employee compensation

Salary

Benefits
Question 20        5 / 5 points
Which of the following safety concerns only became a top priority of employers following the terrorist attacks of September 11, 2001?
Question options:

workplace violence

physical asset security

employee selection and screening

internet security