BZ450 Lesson 1 Exam SCORE 100 PERCENT.....objective

Question 1        5 / 5 points
Colorado Sandwich, Soup and Salad is a casual dining restaurant that has been owned by Stephanie Peterson for the past 14 years. The restaurant offers a menu that is typical for casual dining restaurants and affords Stephanie a level of income that is similar to what she would earn in a conventional job. According to the textbook, Colorado Sandwich, Soup and Salad is an example of a(n) ________ firm.
Question options:

a)     salary-substitute


b)     entrepreneurial


c)     quality-of-life


d)     lifestyle

Question 2        5 / 5 points
Montana Sky Trails leads multiday outdoor adventure trips for private groups and corporate clients to various locations across Montana. The company was started by Justin Smith, an individual that gave up a prestigious job in banking because Montana Sky Trails better accommodates his personal lifestyle. Montana Sky Trails is an example of a(n) ________ firm.
Question options:

a)     entrepreneurial


b)     salary-substitute


c)     standard-of-living


d)     lifestyle

Question 3        5 / 5 points
The number one characteristic shared by successful entrepreneurs is:
Question options:

a)     a desire to achieve financial rewards.


b)     a passion for the business.


c)     a desire to employ other people.


d)     a desire to fulfill a lifetime dream.

Question 4        5 / 5 points
Casey Griggs is a very capable computer engineer. Recently, he noticed a problem that computer engineers have and thought of a solution to the problem that might represent an opportunity for a new software product. Casey's idea for a new software product is an example of a ________ discovery.
Question options:

a)     chance


b)     serendipitous


c)     traditional


d)     conventional

Question 5        5 / 5 points
Which of the following statements regarding survival rates of entrepreneurial firms in the United States is correct?
Question options:

a)     As high as 50 percent after four years


b)     As high as 60 percent after four years


c)     As high as 70 percent after four years


d)     As high as 80 percent after four years

Question 6        5 / 5 points
A(n) ________ is a favorable set of circumstances that creates a need for a new product, service, or business.
Question options:

a)     idea


b)     opportunity


c)     design


d)     proposal

Question 7        5 / 5 points
A common way that gaps in the marketplace are recognized is:
Question options:

a)     by observing changing environmental trends.


b)     by recognizing problems that need to be solved.


c)     via studying industry reports.


d)     when people become frustrated because they can't find a product or service that they need and recognize that other people feel the same way.

Question 8        5 / 5 points
An opportunity has which four essential qualities?
Question options:

a)     attractive; timely; durable; and anchored in a product, service, or business that creates or adds value for its buyer or end user


b)     practical; opportune; appropriate; and anchored in a product, service, or business that is efficient and effective


c)     realistic; striking; timely; and anchored in a product, service, or business that is timely


d)     attention-getting; attractive; timely; and anchored in a product, service, or business that creates or adds value for its buyer or end user

Question 9        5 / 5 points
Economic forces impact the opportunities available to entrepreneurs. Which of the following alternatives reflects a set of economic forces that would be of interest to entrepreneurs?
Question options:

a)     Level of disposable income, new uses of old technologies, and new laws and regulations


b)     New technologies, consumer spending patterns, and new laws


c)     Interest rates, consumer spending patterns, and level of disposable income


d)     Social and cultural trends, level of interest rates, and what people think is "in"

Question 10        5 / 5 points
Which of the following is NOT an example of a social force?
Question options:

a)     Changes in interest rates


b)     Increasing participation in social networks


c)     Increasing diversity of the workplace


d)     Aging of the population

Question 11        5 / 5 points
The three ways to identify an opportunity include:
Question options:

a)     observing trends, solving a problem, and finding gaps in the marketplace.


b)     studying industry trade journals, talking to consumers, and solving a problem.


c)     observing trends, conducting brainstorming sessions, and studying industry trade journals.


d)     observing trends, talking to consumers, and finding gaps in the marketplace.

Question 12        5 / 5 points
A(n) ________ is a favorable set of circumstances that creates the need for a new product, service, or business. A(n) ________ is a thought, an impression, or a notion.
Question options:

a)     scheme; notion


b)     opportunity; idea


c)     idea; design


d)     idea; opportunity

Question 13        5 / 5 points
In 2000, TishCirovolo realized that there were no guitars on the market made specifically for women. As a result, she started Daisy Rock Guitars, a company that makes guitars just for women. Daisy Rock Guitars are stylish and come in feminine colors, and incorporate design features that accommodate a woman's smaller hand and build. The best way to describe how Cirovolo's business idea was recognized is:
Question options:

a)     brainstorming.


b)     talking to consumers.


c)     finding a gap in the marketplace.


d)     observing trends.

Question 14        5 / 5 points
Google is a firm that is proactive, innovative and risk-taking. From this description, we can most accurately conclude that Google has a high level of:
Question options:

a)     enterprise focus.


b)     innovative intensity.


c)     entrepreneurial intensity.


d)     creative intensity.

Question 15        5 / 5 points
Stacey Wills, who is at heart a craftsperson, recently started a firm to manufacture a new innovative food blender. Stacey's desire is to sell her food blender to as many people as possible because she firmly believes in the merits of her product. Stacey's story best illustrates which of the following characteristics, or attributes, of a successful entrepreneur?
Question options:

a)     Product/customer focus


b)     Execution intelligence


c)     Tenacity despite failure


d)     A desire to please consumers

Question 16        5 / 5 points
Brad Johnson is starting an upscale men's clothing store in a mall near Seattle. He wants to open his store during the time period in which a business like his can realistically enter the new market. Brad is trying to open his business while the ________ is open.
Question options:

a)     safe harbor


b)     window of opportunity


c)     portal of entry


d)     doorway of opportunity

Question 17        5 / 5 points
________ is the process of creating something new, which is central to the entrepreneurial process.
Question options:

a)     Creative destruction


b)     Modernism


c)     Innovation


d)     Creativity

Question 18        5 / 5 points
An event that prompts an individual to become an entrepreneur, such as losing a job, inheriting money, or accommodating a certain lifestyle, is referred to as a(n):
Question options:

a)     prompting event.


b)     entrepreneurial prompt.


c)     initiating event.


d)     triggering event.

Question 19        5 / 5 points
According to the Global Entrepreneurship Monitor (GEM) 2013 survey, about ________ percent of adults in the United States are either starting a business or are running a business that has been in existence for less than 3 1/2 years.
Question options:

a)     12.7


b)     5.5


c)     9.0


d)     7.6

Question 20        5 / 5 points
Jessica Smith is thinking about starting a chain of fitness centers for young adults ages 18-30. Which of the following is NOT an appropriate criterion for Jessica to test her idea against?
Question options:

a)     Determine whether the "window of opportunity" is open.


b)     Determine whether a fitness center for young adults ages 18-30 meets the threshold of being a good idea.


c)     Determine the extent to which the notion takes advantage of an environmental trend, solves a problem, or fills a gap in the marketplace.


d)     Determine whether opening a fitness center for young adults ages 18-30 is timely.

BZ450 Assignment 08......management...

Directions: Be sure to make an electronic copy of your answer before submitting it to Ashworth College for grading. Unless otherwise stated, answer in complete sentences, and be sure to use correct English spelling and grammar. Sources must be cited in APA format. Your response should be four (4) pages in length; refer to the "Assignment Format" page for specific format requirements.

1. What are the four (4) primary day-to-day challenges involved with growing a firm? Briefly describe each challenge.

2. Describe the term "liability of newness" and suggest several ways that a new venture can overcome this handicap.

3. What is intellectual property? Why is it called "intellectual" property? Why is intellectual property such an important issue for entrepreneurial firms?

4. Identify and briefly describe the three types of patents. Include an example of each.

BZ450 Assignment 04.....managment...

Directions: Be sure to make an electronic copy of your answer before submitting it to Ashworth College for grading. Unless otherwise stated, answer in complete sentences, and be sure to use correct English spelling and grammar. Sources must be cited in APA format. Your response should be four (4) pages in length; refer to the "Assignment Format" page for specific format requirements.

1. What is a founders' agreement? Describe the purpose of a buyback clause and why it's important.

2. Discuss three main reasons people decide to become entrepreneurs and four main characteristics of successful entrepreneurs.

3. Explain what a feasibility analysis is, its purpose, and the two primary issues to consider when completing this analysis.

4. Explain what an industry/market feasibility analysis is, its purpose, and the two primary issues to consider when completing this analysis.

BZ440 Lesson 2 Esam SCORE 95 PERCENT.....man

Question 1
__________ refers to the values that are subscribed to and fostered by society in general and by individuals within society.
Question options:

a)     Ethics


b)     Maslow's Hierarchy of Needs


c)     Morality


d)     Social responsibility

Question 2
Managers can play a role in promoting ethical behavior on the job by:
Question options:

a)     maintaining sound financial standards.


b)     implementing total quality.


c)     ensuring customer satisfaction.


d)     developing written ethics guidelines.

Question 3
Which one of the following is NOT a category of competitive strategy?
Question options:

a)     Cost leadership


b)     Product positioning


c)     Market-niche


d)     Differentiation

Question 4
__________ is a balanced approach for organizations to address economic, social, and environmental issues in a way that aims to benefit people, communities, and society.
Question options:

a)     Best-ratio ethics


b)     Corporate social responsibility


c)     Full-potential ethics


d)     The balanced scorecard

Question 5
The firm's __________ establish the framework which will define(s) its attitudes and policies for all employees.
Question options:

a)     mission


b)     vision


c)     values or guiding principles


d)     strategy

Question 6
Which of the following statements does NOT apply when developing a mission statement?
Question options:

a)     Include the how-to statements


b)     Describe the "who, what, and where" of the organization


c)     Be brief, but comprehensive


d)     Choose wording that is simple

Question 7
From a __________ perspective, resources are wasted unless they contribute to success in the marketplace, and the more direct the contribution, the better.
Question options:

a)     global economic


b)     customer service


c)     strategic manager's


d)     world-class manufacturing

Question 8
The firm's __________ describe(s) where the organization is headed.
Question options:

a)     mission


b)     vision


c)     values or guiding principles


d)     strategy

Question 9
When handling an ethical dilemma, managers should select the option that will most likely:
Question options:

a)     pass the various ethics tests.


b)     build strength in the organization.


c)     adopt a black-and-white approach.


d)     cause the least amount of conflict.

Question 10
The __________ approach to ethics is a pragmatic approach based on the belief that people are basically good.
Question options:

a)     best-ratio


b)     black-and-white


c)     full-potential


d)     morally responsible

Question 11
Values that lead to ethical behavior include fairness, honesty, truthfulness, and:
Question options:

a)     contribution.


b)     self-development.


c)     dependability.


d)     quality performance.

Question 12
Existing literature generally agrees on three dimensions of sustainability. Which of the following is NOT one of them?
Question options:

a)     Operational


b)     Economic


c)     Social


d)     Environmental

Question 13
Which of the following is NOT one of the elements of total quality that depend on trust?
Question options:

a)     Employee involvement


b)     Training


c)     Problem solving


d)     Conflict management

Question 14
The __________ consists of the specific tactics, projects, and activities for achieving broad strategic objectives.
Question options:

a)     action plan


b)     strategic plan


c)     SWOT analysis


d)     business model

Question 15
When providing ethics training, it is important to:
Question options:

a)     facilitate, don't preach.


b)     stimulate discussion.


c)     highlight practical applications.


d)     All of the above are important.

Question 16
An __________ is any characteristic or capability that puts the organization at a competitive disadvantage.
Question options:

a)     external threat


b)     internal threat


c)     environmental weakness


d)     organizational weakness

Question 17
An organization's responsibilities for ensuring ethical behavior include:
Question options:

a)     paying whistleblowers to speak up.


b)     creating an ethical environment.


c)     establishing in-house courts and juries.


d)     refusing to talk to the media.

Question 18
One of the best ways managers can help build trust is to:
Question options:

a)     ensure that organizational guidelines are followed.


b)     protect the interests of those who are not present at the time as if they were.


c)     promote responsibility and total quality expectations.


d)     demonstrate integrity and ethical behavior.

Question 19
To promote successful execution of strategies, organizations should undertake which of the following strategies?
Question options:

a)     Eliminate administrative barriers


b)     Conduct a secondary SWOT analysis


c)     Hold a stakeholder's gap analysis


d)     Contract with an execution specialist

Question 20
The concepts of trust, integrity, and __________ are part of the value system of total quality.
Question options:

a)     morality


b)     responsibility





c)     vision


d)     legality

BZ440 Exam 8 SCORE 90 PERCENT.......management

Lesson 8 Exam
Question 1
The most common inhibitor of SPC is:
Question options:

a)     inadequate training.


b)     lack of resources resulting from the absence of management commitment.


c)     failure to have processes under control.


d)     low production rates.

Question 2
The origin of what is now called ________ dates back to a book written by Dr. Walter Shewhart in 1931.
Question options:

a)     quality engineering


b)     compliance management


c)     statistical process control


d)     QFD

Question 3
In the language of scientific decision making, ________is/are introduced when improvements are not based on the scientific approach.
Question options:

a)     complexity


b)     variation


c)     inefficiency


d)     None of the above

Question 4
Re-engineering is an appropriate replacement for benchmarking when:
Question options:

a)     tour process is fairly strong relative to best-in-class.


b)     the best-in-class is not in your industry.


c)     your process is not in statistical control, i.e., is unstable.


d)     best-in-class is unwilling to cooperate.

Question 5
The rationale for western manufacturers to embrace SPC is:
Question options:

a)     to improve product quality and simultaneously reduce costs.


b)     to be able to compete better with Japan and the world's markets.


c)     to improve their product image.


d)     All of the above

Question 6
The __________ phase of DMAIC focuses on why defects, errors, or excessive variation occurs.
Question options:

a)     Define


b)     Measure


c)     Analyze


d)     Control

Question 7
When benchmarking, it is not enough to understand the processes; they must be completely:
Question options:

a)     analyzed.


b)     tested.


c)     documented.


d)     integrated.

Question 8
One of the roles of management in benchmarking is:
Question options:

a)     establishing relationships.


b)     disclosure.


c)     data collection.


d)     action planning.

Question 9
Which of the following is NOT a measure in TOC?
Question options:

a)     Establishing the goal


b)     Making the investment


c)     Operating expenses


d)     Throughput

Question 10
Six Sigma can only be achieved through:
Question options:

a)     hiring new staff.


b)     process improvement.


c)     creating a new mission statement.


d)     cutting costs.

Question 11
The __________ is used to chart the number of defects in samples of varying size as a percentage or fraction. Example: anywhere defects can be counted.
Question options:

a)     p-chart


b)     np-chart


c)     c-chart


d)     u-chart

Question 12
Which of the following behaviors best describe the concept of benchmarking?
Question options:

a)     Unethical


b)     Illegal


c)     Industrial espionage


d)     None of the above

Question 13
One of the three phases of benchmarking is:
Question options:

a)     conclusion.


b)     post-execution.


c)     reporting.


d)     modification.

Question 14
In which phase of the DMAIC process might FMEA be used?
Question options:

a)     Define


b)     Measure


c)     Analyze


d)     Control

Question 15
Several benchmarking considerations require management's approval before the process can start: commitment to change, funding, personnel, disclosure, and:
Question options:

a)     oversight.


b)     Direction.


c)     involvement.


d)     Direct supervision.

Question 16
Six Sigma process performance:
Question options:

a)     represents a major advance in capability over the typical.


b)     has yet to be achieved in actual practice.


c)     predicts 1 nonconformance in 500 million opportunities.


d)     is useful only in large scale manufacturing.

Question 17
The JIT/LEAN/Lean "pull" system ensures that:
Question options:

a)     costs are minimized through "economy of scale."


b)     the production line will never stop because of a problem.


c)     buffer stocks are on hand to prevent line stoppage when a critical machine fails.


d)     the internal supplier process does not build product unless told to do so by the internal customer process.

Question 18
To continually improve a process, all people involved in its operation must be using the same:
Question options:

a)     documentation methods.


b)     analysis techniques.


c)     problem-solving tools.


d)     procedures.

Question 19
Lean is based on the manufacturing system that was developed by:
Question options:

a)     Motorola.


b)     Toyota.


c)     Goldratt.


d)     IBM.

Question 20
_________ approaches improvement projects in three successive phases, applying TOC, Lean, and then Six Sigma tools.
Question options:

a)     The iTLS model


b)     Kaizen


c)     CEDAC


d)     SIPOC

BZ440 Assignment 8

ASSIGNMENT 08

BZ440 Quality Control

Directions:  Be sure to save an electronic copy of your answer before submitting it to Ashworth College for grading. Unless otherwise stated, answer in complete sentences, and be sure to use correct English, spelling and grammar. Sources must be cited in APA format. Your response should be four (4) double-spaced pages; refer to the "Assignment Format" page located on the Course Home page for specific format requirements.

 

Today's business arenas are extremely competitive nationally and internationally. Please thoughtfully consider the following statements and provide answers supported from information in your textbook and include at least two outside sources with appropriate citations.

 

1.      Support a leadership impact ideology for TQ implementation by synthesizing the processes necessary to provide an organization with a TQ paradigm.

 

2.      Assess three (3) characteristics that contribute to a TQ organization by prioritizing the steps necessary to achieve a competitive advantage in the marketplace using TQ methodology.

 

3.      Evaluate how you, as a manger, would integrate three (3) specific leadership initiative tools to provide your company with a TQ organization.

 

BZ440 Assignment 04 Quality Control

ASSIGNMENT 04

BZ440 Quality Control

Directions:  Be sure to save an electronic copy of your answer before submitting it to Ashworth College for grading. Unless otherwise stated, answer in complete sentences, and be sure to use correct English, spelling and grammar. Sources must be cited in APA format. Your response should be four (4) double-spaced pages; refer to the "Assignment Format" page located on the Course Home page for specific format requirements.

 

One of the philosophies mentioned in your text includes the strategy of Plan, Do, Check, and Act. Please keep this philosophy in mind when considering the information required below.

 

1. Discuss the premise of TQ. Then, design a TQ initiative for a company of your choosing, outlining steps that will provide internal and external support for your initiative.

 

2. Outline a plan for a team meeting with your managers, and elaborate how together you will disseminate this plan to the entire company.

 

3. Evaluate the potential impact of your meeting and the launching of your TQ plan, including two (2) strengths and two (2) weaknesses of the plan.