bussiness management (1-25q.)

1. The approach to selection decision making that involves a qualitative review of all data on applicants is the: (Points : 4)
        clinical approach.
        qualitative approach
        subjective approach.
        statistical approach.


2. The process of anticipating and making provision for the movement of people into, within, and out of an organization is known as: (Points : 4)
        environmental scanning.
        forecasting.
        cultural auditing
        human resources planning.


3. Major responsibilities of HR managers include: (Points : 4)
        direction or daily supervision of employees.
        giving advice and counsel to supervisors, managers, and executives.
        making sure each employee progresses on a retirement track.
        working long hours.


4. Managing diversity means: (Points : 4)
        Recruiting and hiring more minorities
        Being aware of characteristics common to employees and managing them as individuals
        Tolerating differences
        Accommodating differences


5. The Americans with Disabilities Act of 1990 prohibits employees from discrimination against: (Points : 4)
        the chronically ill.
        compulsive gambling.
        bisexuals.
        those who use illegal drugs.


6. Offshoring is the practice of moving jobs overseas (Points : 4)
        True
        False


7. "Managing diversity": (Points : 4)
        is a set of principles and practices whose core ideas include understanding customer needs, doing things right the first time, and continuous improvement.
        means being aware of the characteristics common to all employees, while managing them as individuals.
        is developing an affirmative action plan.
        is the fundamental rethinking and radical redesign of business processes to achieve radical improvements in cost, quality, service, and speed.


8. The desired outcomes of training programs are formally stated as: (Points : 4)
        training goals.
        learning objectives.
        instructional objectives.
        learning goals


9. The term "Human Resources" implies that _________ have the capabilities that drive human performance: (Points : 4)
        money
        materials
        people
        information


10.
The various types of employment interviews differ primarily in:
(Points : 4)
        length.
        amount of structure.
        methods for establishing rapport.
        the degree to which body language is studied.


11. Professional organizations such as SHRM and HRPS conduct ongoing studies of the most pressing competitive issues facing firms. One of the issues that has been around for the last decade or so is: (Points : 4)
        family concerns.
        employee rights.
        privacy issues.
        globalization.


12. One of the benefits of downsizing is: (Points : 4)
        higher customer satisfaction.
        improved efficiency.
        a more loyal and productive workforce.
        that it is a recruiting edge.


13. A factor that appears to have influenced the growth of EEO legislation is: (Points : 4)
        the changing attitudes of society at large
        the postwar baby boom
        shortage of qualified labor
        an influx of illegal immigrants


14. Which of the following is the most effective source for recruitment? (Points : 4)
        executive search firms
        help-wanted advertisements
        employee referrals
        private employment agencies


15. In many fast-growing economies, it may be easier to access money and technology than to find good people. (Points : 4)
        True
        False


16. Effective HRM balances the competing needs of: (Points : 4)
        competitive challenges and employee concerns.
        production and marketing.
        business and government.
        rare and organized talents.


17. According to the Pregnancy Discrimination Act, it is not illegal to: (Points : 4)
        require pregnant women to resign.
        deny sick-leave benefits for pregnancy-related illnesses.
        deny to all employees sick-leave benefits including those for pregnancy-related illnesses.
        provide medical benefits that do not cover pregnancy-related medical costs.


18. Disabilities that are less publicized and generally unprotected by EEO laws include: (Points : 4)
        blindness.
        unattractiveness.
        paralysis.
        diabetes.


19. Strategic human resource management is the process of anticipating and making provision for the movement of people into, within, and out of an organization. (Points : 4)
        True
        False


20. Technology, transportation, communication, and utilities industries tend to spend the most on ________. (Points : 4)
        Recruitment
        Selection
        Training


21.
Which of the following is not a problem frequently associated with job descriptions?
(Points : 4)
        They tend to broaden the scope of activities of the jobholder
        They may be vague or poorly written
        They include illegal specifications
        They require frequent updating


22.
Outsourcing refers to employing workers in their homes rather than within the traditional office environment.
(Points : 4)
        True
        False


23. The employment of individuals in a fair and nonbiased manner is called (Points : 4)
        affirmative action
        equal employment opportunity
        civil rights policy
        uniform guidelines


24. Around 70-85 percent of the U.S. economy today is affected by international competition. (Points : 4)
        True
        False


25. An employee alleging discrimination can sue both the manager (or supervisor) of a company and the company itself because: (Points : 4)
        the company provided EEO training to the manager
        the manager or supervisor perform their job as agents of the company
        EEO law provides for it
        the employee can sue the company, but not the manager or supervisor