We have received your request for Mobile number change/ update in Bank's database. Kindly follow the guidelines below to complete the process :
- If you have chosen By OTP on both the mobile number :
- Then you will receive the OTP along with reference number on old and new mobile number.
- You need to send SMS from BOTH (old and new) mobile numbers in following format ACTIVATE <8 digit OTP value> <13 digit reference number> to 567676 within 4 hrs. e.g. ACTIVATE 12345678 UM12051500123.
- If you have chosen IRATA : Internet Banking request approval through ATM Then you will receive a 10 digit reference number. Follow the instruction as below :
- Go to a State Bank Group ATM.
- Swipe your ATM card which is linked to an account that you can view in your Internet Banking login and enter your card PIN.
- Choose 'Services' ->'Others' then choose 'Internet Banking Request Approval' option.
- Enter the 10-digit INB reference number and Confirm.
- If you have chosen Approval Through Contact Center :
- Then you will receive a reference number and contact center person will call you within next 3 working days on your new mobile number only.
- Kindly ask for the reference number from contact center person before sharing your personal details.
- Kindly do not share reference number with anybody.
- Contact center will verify your identity over call by asking certain information.
- On successful verification of information mobile number will be updated immediately in bank's records.
Thanks For Registering MobileNo with us.
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