Question 1 (2 points)
Perception is considered selective because ____.
Question 1 options:
a) there are too many stimuli competing for the attention of your senses
b) life's lessons teach you to see the world in a particular way
c) culture teaches you the meaning of most of your experiences
d) once you perceive something in a particular manner that interpretation does not usually change
Question 2 (2 points)
Because we view the world through a subjective lens influenced by a number of variables, perception is considered:
Question 2 options:
a) selective
b) learned
c) inaccurate
d) consistent
e) culturally determined
Question 3 (2 points)
Countries whose cultures reflect a comfort with uncertainty (low uncertainty avoidance) include Greece, Portugal, and Guatemala.
Question 3 options:
a) True
b) False
Question 4 (2 points)
Cultural patterns are integrated and can be contradictory.
Question 4 options:
a) True
b) False
Question 5 (2 points)
For low-context cultures, the verbal message contains most of the information and very little is embedded in the context or the person's nonverbal activity.
Question 5 options:
a) True
b) False
Question 6 (2 points)
Chinese culture has a strong focus on the present time orientation.
Question 6 options:
a) True
b) False
Question 7 (2 points)
Individual orientation vs. group orientation is thought of as one of the basic pattern variables that determine human action.
Question 7 options:
a) True
b) False
Question 8 (2 points)
The United States is among the top five countries for high power distance.
Question 8 options:
a) True
b) False
Question 9 (2 points)
Flexhumility cultures place less value on education than monumentalist ones.
Question 9 options:
a) True
b) False
Question 10 (2 points)
The GLOBE Study differentiated between two types of collectivism:
Question 10 options:
a) in-group and societal
b) in-group and out-group
c) ethnic and inter-ethnic
d) local and national
e) selective and exhaustive
Question 11 (2 points)
What time orientation do most Americans in the United States favor?
Question 11 options:
a) past
b) future
c) present
d) linearity
e) polychromic
Question 12 (2 points)
Perception is learned because once you perceive something in a particular way, which interpretation does not usually change.
Question 12 options:
a) True
b) False
Question 13 (2 points)
Identify which of the following is not among the five universal questions for cultures, according to Kluckhohn and Strodtbeck.
Question 13 options:
a) what is the character of human nature?
b) what is the relation of humankind to nature?;
c) what is the value of wealth
d) what is the relationship of people to each other?
e) what is the value placed on time?
Question 14 (2 points)
Optimism and emphasis on the future reflect which of Kohls American values?
Question 14 options:
a) idealism
b) individualism
c) time and its control
d) change
e) privacy
Question 15 (2 points)
The extent to which members of a culture feel threatened by ambiguous and unknown situations is referred to as ____.
Question 15 options:
a) uncertainty avoidance
b) tolerance for ambiguity
c) equivocality
d) ethnocentricity
e) neoplasticity
Question 16 (2 points)
Perceptions of self that set you apart from other people and life-forms are ____.
Question 16 options:
a) human identities
b) societal identities
c) personal identities
d) identities of separation
e) identities of conformation
Question 17 (2 points)
Cyber and fantasy identities don't exist.
Question 17 options:
a) True
b) False
Question 18 (2 points)
Phinney's three stage model of identity acquisition includes:
Question 18 options:
a) unexamined ethnic identity,ethnic identity search, ethnic achievement
b) biological inheritance, ethnic identification, ethnic presentation
c) ethnic identification, ethnic clarification, ethnic emancipation
d) unexamined ethnic identity, examined ethnic identity, insulated ethnic identity
e) biological inheritance, unexamined ethnic identity, examined ethnic identity
Question 19 (2 points)
Racial and ethnic identity are the same thing.
Question 19 options:
a) True
b) False
Question 20 (2 points)
According to Hall, the three levels of identity that each individual has are personal, relational, and communal.
Question 20 options:
a) True
b) False
Question 21 (2 points)
Social identities can be based on all of the following except:
Question 21 options:
a) demographic categories
b) roles
c) membership in formal and informal organization
d) associations or vocations;
e) all of these
Question 22 (2 points)
Which of the following is not a type of identity discussed in the text?
Question 22 options:
a) organizational
b) personal
c) neurobiological
d) cyber
e) fantasy
Question 23 (2 points)
The process of creating and recreating cultural identity through communication is referred to as ____.
Question 23 options:
a) conditioning
b) embedding
c) redacting
d) enacting
e) morphing
Question 24 (2 points)
One can have both a national and regional identity at the same time.
Question 24 options:
a) True
b) False
Question 25 (2 points)
An example of regional identity would be a/n:
Question 25 options:
a) Italian
b) Southerner
c) American
d) Columbian
e) German
Question 26 (2 points)
Societal identity is 'one's sense of belonging to a particular cultural or ethnic group.
Question 26 options:
a) True
b) False
Question 27 (2 points)
Personal identity is what sets you apart from other out-group members and marks you as special or unique.
Question 27 options:
a) True
b) False
Question 28 (2 points)
Identity is important to the study of intercultural communication because it influences expectations about your own and others' social roles.
Question 28 options:
a) True
b) False
Question 29 (2 points)
Identity is normally not associated with commemorative events.
Question 29 options:
a) True
b) False
Question 30 (2 points)
It is through communication that we are able to express and make known our similarities and dissimilarities to others.
Question 30 options:
a) True
b) False
Question 31 (2 points)
The frequent use of the word 'I' in American conversations reflects:
Question 31 options:
a) ethnocentrism
b) the cultural value of the individual
c) elitism
d) the cultural value of collectivism
Question 32 (2 points)
Differences in spelling between American English and that used in England were the result of ____.
Question 32 options:
a) the natural evolution of language
b) a calculated effort
c) limited access to dictionaries and other resources in Colonial America
d) simple but repeated errors
Question 33 (2 points)
The principal difference between translation and interpretation is ____.
Question 33 options:
a) contextual nuances in interpretation don't apply to translation
b) written content is generally the focus of translation whereas interpretation involves spoken words
c) translation occurs as it is happening while interpretation occurs after the fact
d) the two terms are used synonymously to mean the same thing
Question 34 (2 points)
Communicative interaction, especially conversation, is not important to most Mexicans.
Question 34 options:
a) True
b) False
Question 35 (2 points)
The most common language among Internet users is English.
Question 35 options:
a) True
b) False
Question 36 (2 points)
Japanese language reflects the culture's emphasis on one's social position.
Question 36 options:
a) True
b) False
Question 37 (2 points)
Dialects reflect the variations in pronunciation that occur when people are speaking the same language.
Question 37 options:
a) True
b) False
Question 38 (2 points)
The idea that language is a dominant influence in shaping one's worldview and perception of reality is commonly known as ____.
Question 38 options:
a) the synergy of language and culture
b) the Sapir-Whorf hypothesis
c) the many-worlds interpretation
d) the perceptual interface
e) the linguistic theory of mind
Question 39 (2 points)
Argot is the specific term for specialized vocabulary shared by a group and jargon is the more general term.
Question 39 options:
a) True
b) False
Question 40 (2 points)
The 'noisy, animated speech' form often associated with Arabs is normally limited to interactions with elders and superiors.
Question 40 options:
a) True
b) False
Question 41 (2 points)
Examples of regional accents in the United States include:
Question 41 options:
a) Northern and Southern
b) Australian and Canadian
c) English and German
d) Coptic and Nordic
Question 42 (2 points)
Dialect refers to:
Question 42 options:
a) pronunciation of shared vocabulary
b) someone who speaks two languages
c) differences in vocabulary and grammar
d) pronunciation of non-shared vocabulary
Question 43 (2 points)
What is the most important consideration when choosing an interpreter:
Question 43 options:
a) language knowledge
b) dialect knowledge
c) specialized terminology
d) cultural knowledge
e) all of these things
Question 44 (2 points)
Accents refer to differences in vocabulary, grammar, and even punctuation.
Question 44 options:
a) True
b) False
Question 45 (2 points)
Being mindful, monitoring your speech rate, and selecting appropriate vocabulary are all ways to improve intercultural communication competence.
Question 45 options:
a) True
b) False
Question 46 (2 points)
African Americans tend to use less inflection and vocal range than most white Americans.
Question 46 options:
a) True
b) False
Question 47 (2 points)
Identify the "unintentional" example of nonverbal communication:
Question 47 options:
a) smiling to let a friend know you're happy
b) giving a "thumbs up" sign when asked about how you did on your intercultural communication test
c) looking at your watch because you want to leave a conversation (Incorrect)
d) looking at your watch to see what time it is
Question 48 (2 points)
What dimension of nonverbal communication puts an increased burden on you whether you are the sender or the receiver?
Question 48 options:
a) nonverbal sensitization
b) nonverbal ambiguity
c) nonverbal monomorphism
d) nonverbal polymorphism
e) nonverbal sensitivity
Question 49 (2 points)
A conceptualization in which time is viewed as a finite, scarce resource which must be rationed and controlled is referred to as:
Question 49 options:
a) m-time
b) bounded time
c) p-time
d) unbounded time
e) f-time
Question 50 (2 points)
The "thumbs up" sign is considered positive in the U.S. as well as in Australia and West Africa.
Question 50 options:
a) True
b) False
Question 51 (2 points)
If a person say's "ok" while gesturing with a 'thumbs-up' or 'a-ok' sign, what is the function o the nonverbal communication?
Question 51 options:
a) regulating
b) repeating
c) substituting
d) creating identity
e) conforming display
Question 52 (2 points)
Which of the following is true about agreement gestures?
Question 52 options:
a) they mean the same thing in every culture
b) always indicates agreement
c) are culturally based
d) none of these
Question 53 (2 points)
Which of the following is true regarding the nonverbal message value of clothing?
Question 53 options:
a) it can convey social and economic status;
b) moral standards
c) belief system
d) athletic abilities or interests
e) all of these
Question 54 (2 points)
Umms, ers, likes, and you knows in a stream of speech are referred to as vocal segregates.
Question 54 options:
a) True
b) False
Question 55 (2 points)
According the spatial rules of the dominant U.S. culture, two people standing approximately 3 feet apart are likely to be:
Question 55 options:
a) family or a close friend
b) business acquaintances
c) intimate partner or significant other
d) strangers
e) colleagues
Question 56 (2 points)
Nonverbal behavior has little role in regulating interactions.
Question 56 options:
a) True
b) False
Question 57 (2 points)
While all people use various movements to communicate,
Question 57 options:
a) some movements are more common than others
b) culture teaches people how to use and interpret those movements
c) actors are better at it than others
d) it is only those movements that are innate
Question 58 (2 points)
The correct way to beckon or call someone over to you nonverbally is with:
Question 58 options:
a) one hand palm up, fingers together, moving toward the body
b) cupping a hand palm down pulling fingers in toward the body
c) right hand up palm out fingers opening and closing
d) it depends on the cultural rules
Question 59 (2 points)
If you say "good job" while giving the 'thumbs up' sign, you are substituting the message with nonverbal communication.
Question 59 options:
a) True
b) False
Question 60 (2 points)
All of the following are purposes of silence except:
Question 60 options:
a) give participants time to think
b) provide feedback
c) reward
d) punishment
e) suppress an emotion
Question 61 (2 points)
A holistic worldview results in a uniform approach to understanding the causes of illness.
Question 61 options:
a) True
b) False
Question 62 (2 points)
Which of the following would not help teachers communicate empathically?
Question 62 options:
a) attend to student's nonverbal and verbal behaviors
b) emphasize a competitive climate
c) accurately reflect and clarify feelings
d) be genuine and congruent
e) none of these
Question 63 (2 points)
Cultures such as Germany and Israel view assertiveness as a deficit.
Question 63 options:
a) True
b) False
Question 64 (2 points)
When negotiating with Brazilians, representatives of American businesses should:
Question 64 options:
a) emphasis the universal rather than the specific
b) emphasize task over relationship
c) emphasize group over individual
d) none of these
Question 65 (2 points)
Ineffective communication strategies in multicultural classrooms include:
Question 65 options:
a) provide lots of opportunities to discuss global issues relevant to students
b) be sensitive to cultural customs that may differ from the mainstream
c) remind students that the classroom is a safe place for learning
d) encourage conversations that perpetuate us and them discussions
e) none of these
Question 66 (2 points)
Chinese tend to think in terms of role fulfillment where employees are given a job role or title to fulfill, though they are not necessarily expected to perform the job.
Question 66 options:
a) True
b) False
Question 67 (2 points)
The general intercultural negotiation skills recommended include all of the following except ____.
Question 67 options:
a) avoid and resist ambiguity
b) be prepared
c) develop sensitivity to the use of time
d) listen carefully
e) locate areas of agreement
Question 68 (2 points)
A person's native language had deep significance because it is the seed of identity that blossoms as children grow.
Question 68 options:
a) True
b) False
Question 69 (2 points)
Mexican's rarely use honorific titles.
Question 69 options:
a) True
b) False
Question 70 (2 points)
Chinese business culture is associated with all of the following except:
Question 70 options:
a) a collectivist, high-context culture that diffuses decision-making responsibilities
b) Chinese make decisions based on relationships
c) rarely defer personal interests to those of the group
d) discourage independent expression
e) power relationships are the ultimate determinant of Chinese social interaction
Question 71 (2 points)
The Indian economy is sometimes compared to an elephant because it is not capable of running swiftly as some smaller "tiger-like" Asian economies but enjoys the advantage of being stable and less affected by upsets and disturbances.
Question 71 options:
a) True
b) False
Question 72 (2 points)
In the business sector, culture determines:
Question 72 options:
a) protocol
b) management and leadership
c) decision-making
d) negotiation and conflict management
e) all of these
Question 73 (2 points)
For the Chinese, a contract is a rigid agreement to which parties are expected to adhere precisely to the various provisions.
Question 73 options:
a) True
b) False
Question 74 (2 points)
The shared understanding of the meaning of communication and the behaviors appropriate for specific situations reflect what basic assumption?
Question 74 options:
a) communication is culturally determined
b) communication is rule governed
c) communication has a consequence
d) communication is unavoidable
e) communication is dynamic
Question 75 (2 points)
Domestically, all of the following statements about businesses in the U.S. are false except ____.
Question 75 options:
a) increases in minority co-cultures have impacted both workplace and marketplace
b) minority owned businesses grew by about 45% between 2002-2007
c) more than 2.3 million businesses in the U.S. owned by Hispanics
d) most business transactions involve a culturally homogeneous population
Perception is considered selective because ____.
Question 1 options:
a) there are too many stimuli competing for the attention of your senses
b) life's lessons teach you to see the world in a particular way
c) culture teaches you the meaning of most of your experiences
d) once you perceive something in a particular manner that interpretation does not usually change
Question 2 (2 points)
Because we view the world through a subjective lens influenced by a number of variables, perception is considered:
Question 2 options:
a) selective
b) learned
c) inaccurate
d) consistent
e) culturally determined
Question 3 (2 points)
Countries whose cultures reflect a comfort with uncertainty (low uncertainty avoidance) include Greece, Portugal, and Guatemala.
Question 3 options:
a) True
b) False
Question 4 (2 points)
Cultural patterns are integrated and can be contradictory.
Question 4 options:
a) True
b) False
Question 5 (2 points)
For low-context cultures, the verbal message contains most of the information and very little is embedded in the context or the person's nonverbal activity.
Question 5 options:
a) True
b) False
Question 6 (2 points)
Chinese culture has a strong focus on the present time orientation.
Question 6 options:
a) True
b) False
Question 7 (2 points)
Individual orientation vs. group orientation is thought of as one of the basic pattern variables that determine human action.
Question 7 options:
a) True
b) False
Question 8 (2 points)
The United States is among the top five countries for high power distance.
Question 8 options:
a) True
b) False
Question 9 (2 points)
Flexhumility cultures place less value on education than monumentalist ones.
Question 9 options:
a) True
b) False
Question 10 (2 points)
The GLOBE Study differentiated between two types of collectivism:
Question 10 options:
a) in-group and societal
b) in-group and out-group
c) ethnic and inter-ethnic
d) local and national
e) selective and exhaustive
Question 11 (2 points)
What time orientation do most Americans in the United States favor?
Question 11 options:
a) past
b) future
c) present
d) linearity
e) polychromic
Question 12 (2 points)
Perception is learned because once you perceive something in a particular way, which interpretation does not usually change.
Question 12 options:
a) True
b) False
Question 13 (2 points)
Identify which of the following is not among the five universal questions for cultures, according to Kluckhohn and Strodtbeck.
Question 13 options:
a) what is the character of human nature?
b) what is the relation of humankind to nature?;
c) what is the value of wealth
d) what is the relationship of people to each other?
e) what is the value placed on time?
Question 14 (2 points)
Optimism and emphasis on the future reflect which of Kohls American values?
Question 14 options:
a) idealism
b) individualism
c) time and its control
d) change
e) privacy
Question 15 (2 points)
The extent to which members of a culture feel threatened by ambiguous and unknown situations is referred to as ____.
Question 15 options:
a) uncertainty avoidance
b) tolerance for ambiguity
c) equivocality
d) ethnocentricity
e) neoplasticity
Question 16 (2 points)
Perceptions of self that set you apart from other people and life-forms are ____.
Question 16 options:
a) human identities
b) societal identities
c) personal identities
d) identities of separation
e) identities of conformation
Question 17 (2 points)
Cyber and fantasy identities don't exist.
Question 17 options:
a) True
b) False
Question 18 (2 points)
Phinney's three stage model of identity acquisition includes:
Question 18 options:
a) unexamined ethnic identity,ethnic identity search, ethnic achievement
b) biological inheritance, ethnic identification, ethnic presentation
c) ethnic identification, ethnic clarification, ethnic emancipation
d) unexamined ethnic identity, examined ethnic identity, insulated ethnic identity
e) biological inheritance, unexamined ethnic identity, examined ethnic identity
Question 19 (2 points)
Racial and ethnic identity are the same thing.
Question 19 options:
a) True
b) False
Question 20 (2 points)
According to Hall, the three levels of identity that each individual has are personal, relational, and communal.
Question 20 options:
a) True
b) False
Question 21 (2 points)
Social identities can be based on all of the following except:
Question 21 options:
a) demographic categories
b) roles
c) membership in formal and informal organization
d) associations or vocations;
e) all of these
Question 22 (2 points)
Which of the following is not a type of identity discussed in the text?
Question 22 options:
a) organizational
b) personal
c) neurobiological
d) cyber
e) fantasy
Question 23 (2 points)
The process of creating and recreating cultural identity through communication is referred to as ____.
Question 23 options:
a) conditioning
b) embedding
c) redacting
d) enacting
e) morphing
Question 24 (2 points)
One can have both a national and regional identity at the same time.
Question 24 options:
a) True
b) False
Question 25 (2 points)
An example of regional identity would be a/n:
Question 25 options:
a) Italian
b) Southerner
c) American
d) Columbian
e) German
Question 26 (2 points)
Societal identity is 'one's sense of belonging to a particular cultural or ethnic group.
Question 26 options:
a) True
b) False
Question 27 (2 points)
Personal identity is what sets you apart from other out-group members and marks you as special or unique.
Question 27 options:
a) True
b) False
Question 28 (2 points)
Identity is important to the study of intercultural communication because it influences expectations about your own and others' social roles.
Question 28 options:
a) True
b) False
Question 29 (2 points)
Identity is normally not associated with commemorative events.
Question 29 options:
a) True
b) False
Question 30 (2 points)
It is through communication that we are able to express and make known our similarities and dissimilarities to others.
Question 30 options:
a) True
b) False
Question 31 (2 points)
The frequent use of the word 'I' in American conversations reflects:
Question 31 options:
a) ethnocentrism
b) the cultural value of the individual
c) elitism
d) the cultural value of collectivism
Question 32 (2 points)
Differences in spelling between American English and that used in England were the result of ____.
Question 32 options:
a) the natural evolution of language
b) a calculated effort
c) limited access to dictionaries and other resources in Colonial America
d) simple but repeated errors
Question 33 (2 points)
The principal difference between translation and interpretation is ____.
Question 33 options:
a) contextual nuances in interpretation don't apply to translation
b) written content is generally the focus of translation whereas interpretation involves spoken words
c) translation occurs as it is happening while interpretation occurs after the fact
d) the two terms are used synonymously to mean the same thing
Question 34 (2 points)
Communicative interaction, especially conversation, is not important to most Mexicans.
Question 34 options:
a) True
b) False
Question 35 (2 points)
The most common language among Internet users is English.
Question 35 options:
a) True
b) False
Question 36 (2 points)
Japanese language reflects the culture's emphasis on one's social position.
Question 36 options:
a) True
b) False
Question 37 (2 points)
Dialects reflect the variations in pronunciation that occur when people are speaking the same language.
Question 37 options:
a) True
b) False
Question 38 (2 points)
The idea that language is a dominant influence in shaping one's worldview and perception of reality is commonly known as ____.
Question 38 options:
a) the synergy of language and culture
b) the Sapir-Whorf hypothesis
c) the many-worlds interpretation
d) the perceptual interface
e) the linguistic theory of mind
Question 39 (2 points)
Argot is the specific term for specialized vocabulary shared by a group and jargon is the more general term.
Question 39 options:
a) True
b) False
Question 40 (2 points)
The 'noisy, animated speech' form often associated with Arabs is normally limited to interactions with elders and superiors.
Question 40 options:
a) True
b) False
Question 41 (2 points)
Examples of regional accents in the United States include:
Question 41 options:
a) Northern and Southern
b) Australian and Canadian
c) English and German
d) Coptic and Nordic
Question 42 (2 points)
Dialect refers to:
Question 42 options:
a) pronunciation of shared vocabulary
b) someone who speaks two languages
c) differences in vocabulary and grammar
d) pronunciation of non-shared vocabulary
Question 43 (2 points)
What is the most important consideration when choosing an interpreter:
Question 43 options:
a) language knowledge
b) dialect knowledge
c) specialized terminology
d) cultural knowledge
e) all of these things
Question 44 (2 points)
Accents refer to differences in vocabulary, grammar, and even punctuation.
Question 44 options:
a) True
b) False
Question 45 (2 points)
Being mindful, monitoring your speech rate, and selecting appropriate vocabulary are all ways to improve intercultural communication competence.
Question 45 options:
a) True
b) False
Question 46 (2 points)
African Americans tend to use less inflection and vocal range than most white Americans.
Question 46 options:
a) True
b) False
Question 47 (2 points)
Identify the "unintentional" example of nonverbal communication:
Question 47 options:
a) smiling to let a friend know you're happy
b) giving a "thumbs up" sign when asked about how you did on your intercultural communication test
c) looking at your watch because you want to leave a conversation (Incorrect)
d) looking at your watch to see what time it is
Question 48 (2 points)
What dimension of nonverbal communication puts an increased burden on you whether you are the sender or the receiver?
Question 48 options:
a) nonverbal sensitization
b) nonverbal ambiguity
c) nonverbal monomorphism
d) nonverbal polymorphism
e) nonverbal sensitivity
Question 49 (2 points)
A conceptualization in which time is viewed as a finite, scarce resource which must be rationed and controlled is referred to as:
Question 49 options:
a) m-time
b) bounded time
c) p-time
d) unbounded time
e) f-time
Question 50 (2 points)
The "thumbs up" sign is considered positive in the U.S. as well as in Australia and West Africa.
Question 50 options:
a) True
b) False
Question 51 (2 points)
If a person say's "ok" while gesturing with a 'thumbs-up' or 'a-ok' sign, what is the function o the nonverbal communication?
Question 51 options:
a) regulating
b) repeating
c) substituting
d) creating identity
e) conforming display
Question 52 (2 points)
Which of the following is true about agreement gestures?
Question 52 options:
a) they mean the same thing in every culture
b) always indicates agreement
c) are culturally based
d) none of these
Question 53 (2 points)
Which of the following is true regarding the nonverbal message value of clothing?
Question 53 options:
a) it can convey social and economic status;
b) moral standards
c) belief system
d) athletic abilities or interests
e) all of these
Question 54 (2 points)
Umms, ers, likes, and you knows in a stream of speech are referred to as vocal segregates.
Question 54 options:
a) True
b) False
Question 55 (2 points)
According the spatial rules of the dominant U.S. culture, two people standing approximately 3 feet apart are likely to be:
Question 55 options:
a) family or a close friend
b) business acquaintances
c) intimate partner or significant other
d) strangers
e) colleagues
Question 56 (2 points)
Nonverbal behavior has little role in regulating interactions.
Question 56 options:
a) True
b) False
Question 57 (2 points)
While all people use various movements to communicate,
Question 57 options:
a) some movements are more common than others
b) culture teaches people how to use and interpret those movements
c) actors are better at it than others
d) it is only those movements that are innate
Question 58 (2 points)
The correct way to beckon or call someone over to you nonverbally is with:
Question 58 options:
a) one hand palm up, fingers together, moving toward the body
b) cupping a hand palm down pulling fingers in toward the body
c) right hand up palm out fingers opening and closing
d) it depends on the cultural rules
Question 59 (2 points)
If you say "good job" while giving the 'thumbs up' sign, you are substituting the message with nonverbal communication.
Question 59 options:
a) True
b) False
Question 60 (2 points)
All of the following are purposes of silence except:
Question 60 options:
a) give participants time to think
b) provide feedback
c) reward
d) punishment
e) suppress an emotion
Question 61 (2 points)
A holistic worldview results in a uniform approach to understanding the causes of illness.
Question 61 options:
a) True
b) False
Question 62 (2 points)
Which of the following would not help teachers communicate empathically?
Question 62 options:
a) attend to student's nonverbal and verbal behaviors
b) emphasize a competitive climate
c) accurately reflect and clarify feelings
d) be genuine and congruent
e) none of these
Question 63 (2 points)
Cultures such as Germany and Israel view assertiveness as a deficit.
Question 63 options:
a) True
b) False
Question 64 (2 points)
When negotiating with Brazilians, representatives of American businesses should:
Question 64 options:
a) emphasis the universal rather than the specific
b) emphasize task over relationship
c) emphasize group over individual
d) none of these
Question 65 (2 points)
Ineffective communication strategies in multicultural classrooms include:
Question 65 options:
a) provide lots of opportunities to discuss global issues relevant to students
b) be sensitive to cultural customs that may differ from the mainstream
c) remind students that the classroom is a safe place for learning
d) encourage conversations that perpetuate us and them discussions
e) none of these
Question 66 (2 points)
Chinese tend to think in terms of role fulfillment where employees are given a job role or title to fulfill, though they are not necessarily expected to perform the job.
Question 66 options:
a) True
b) False
Question 67 (2 points)
The general intercultural negotiation skills recommended include all of the following except ____.
Question 67 options:
a) avoid and resist ambiguity
b) be prepared
c) develop sensitivity to the use of time
d) listen carefully
e) locate areas of agreement
Question 68 (2 points)
A person's native language had deep significance because it is the seed of identity that blossoms as children grow.
Question 68 options:
a) True
b) False
Question 69 (2 points)
Mexican's rarely use honorific titles.
Question 69 options:
a) True
b) False
Question 70 (2 points)
Chinese business culture is associated with all of the following except:
Question 70 options:
a) a collectivist, high-context culture that diffuses decision-making responsibilities
b) Chinese make decisions based on relationships
c) rarely defer personal interests to those of the group
d) discourage independent expression
e) power relationships are the ultimate determinant of Chinese social interaction
Question 71 (2 points)
The Indian economy is sometimes compared to an elephant because it is not capable of running swiftly as some smaller "tiger-like" Asian economies but enjoys the advantage of being stable and less affected by upsets and disturbances.
Question 71 options:
a) True
b) False
Question 72 (2 points)
In the business sector, culture determines:
Question 72 options:
a) protocol
b) management and leadership
c) decision-making
d) negotiation and conflict management
e) all of these
Question 73 (2 points)
For the Chinese, a contract is a rigid agreement to which parties are expected to adhere precisely to the various provisions.
Question 73 options:
a) True
b) False
Question 74 (2 points)
The shared understanding of the meaning of communication and the behaviors appropriate for specific situations reflect what basic assumption?
Question 74 options:
a) communication is culturally determined
b) communication is rule governed
c) communication has a consequence
d) communication is unavoidable
e) communication is dynamic
Question 75 (2 points)
Domestically, all of the following statements about businesses in the U.S. are false except ____.
Question 75 options:
a) increases in minority co-cultures have impacted both workplace and marketplace
b) minority owned businesses grew by about 45% between 2002-2007
c) more than 2.3 million businesses in the U.S. owned by Hispanics
d) most business transactions involve a culturally homogeneous population
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